Live Translation
Cassandris translates spoken language word-by-word as the conversation happens — no pausing, no post-call processing. Your agents speak their language; your customers hear theirs.
How it works
Our pipeline handles transcription, translation, and voice synthesis in a single low-latency stream — delivering a natural, fluid conversation with no awkward delays.
Agent speech is captured and transcribed in real time using models trained on hundreds of thousands of hours of call-center audio, including industry-specific terminology.
Each word is translated the moment it is spoken. Our models maintain context across the full conversation, ensuring grammatical accuracy and natural phrasing at all times.
Translated text is synthesised into natural-sounding speech and delivered to the customer with minimal latency, in the tone appropriate for a professional interaction.
Performance
Cassandris is engineered for call centers processing thousands of calls per day. Every component is optimised for reliability, speed, and accuracy under load.
See it live →End-to-end translation latency
Translation accuracy across all language pairs
Supported languages and growing
Uptime SLA for enterprise deployments
Customisation
Build a custom terminology library — product names, acronyms, industry jargon — so translations are always accurate in your specific context.
Upload industry-specific terms and acronyms. Our system translates them consistently across all calls, in all supported languages.
Our forward-deployed engineers fine-tune transcription and translation models on your specific call recordings, improving accuracy continuously over time.
Book a 30-minute call and see Cassandris Live Translation in action.
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